Specified Commercial Transaction Act

Business Name Sharing Kyoto Inc.
Business Location Tokiwa Building, 5th floor, 647 Tearaimizu-cho, Nakagyo-ku, Kyoto, Japan
Representative or Chief of Operations Takaaki Imai
Email hello@sharing-kyoto.co.jp
Telephone 075-254-7485
Business Hours 10:00-18:00 (Excluding Sundays and New Year holidays. Click here for a calendar of business days.)
Prices Premium Membership Subscription:
Shown on the Premium Membership information page.

Attendance Service:
Shown on the Concierge Service page.

Shown in the details of each tour.
Order Confirmation Time Premium Membership Subscription:

Attendance Service:
Within three business days.

Within three business days.
Time at which Services are Provided Premium Membership Subscription:
Immediately following the completion of the signup process.

Attendance Service:
If an attendance service has been confirmed, please come to the meeting point at the designated time to participate.

In the case of a successful reservation, tours are held upon the arrival of participants at the indicated meeting place at the indicated time.
Payment Timing and Method Payment Method: Credit Card

Premium Membership Subscription:
Payment of the Premium Membership fee is carried out upon the entrance of one's credit card information when signing up.

Attendance Service:
Credit card information must be entered on the payment screen at the time of application request. The payment will be made on the day of the attendance or the next working day.

Credit card information is to be entered when requesting a tour reservation. Payment of the tour fee will occur on the day of the tour itself or on the following day.
Additional Required Fees Any data costs incurred while using Sharing Kyoto are the responsibility of the user.
Cancellation Policy Premium Membership Subscription:
Refunds are not given in any circumstances for subscription cancellations or renewals.

Attendance Service:
Cancellation on the day or no-show may result in deprivation of membership or refusal of future bookings.

The date until which refunds can be made is listed in the "About Cancellations" section of each tour's page.
If a cancellation is made by the date specified, a refund of the amount specified separately in the "About Cancellations" section of each tour's page will be made.
Cancellations beyond the guaranteed refund date will not be refunded under any circumstances.
Use by Minors If the user is a minor, Sharing Kyoto is only to be used upon the obtainment of parent or guardian consent.

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