Privacy Policy

Sharing Kyoto Inc. (“our company”) recognizes the importance of personal information and in the operation of our business places much importance on the management of such information. Therefore, in addition to the compliance of laws concerning the protection of personal information, and other related laws, by complying with this policy, our company's employees are required to be vigilant in the management of the personal information of everyone who uses the services our company develops and operates (hereinafter referred to as "users").
Moreover, we seek the understanding and cooperation of such privacy policies by all business partners involved with the work of our company.
We ask that you comply with this policy when viewing and using our company's website, Sharing Kyoto (
By viewing and using the Sharing Kyoto website, users agree to the terms contained in this policy.
1. Acquisition of personal information
The content of personal information our company collects from users is as follows.
(1) Our company receives and stores the information users provide on our company's Sharing Kyoto website and/or through other means.
This includes personal information such as the user's email address, name, address, phone number, date of birth, gender, nationality, family structure, and credit card information.
In addition, we may ask users’ preferences (allergies and ingredients that can not be eaten for religious or other such reasons).
The user may choose not to provide some information; however, in such cases, the services of Sharing Kyoto may not be able to be provided.
(2) Our company automatically collections information, including users' IP addresses, cookie information, pages accessed, device environment and information, and location information, through the user's computer (containing but not limited to, desktop computers and laptops), smartphones, tablets, cellphones, and other such devices (hereinafter referred to as "devices") when users access the Sharing Kyoto website.
2. Use of personal information
Our company uses personal information acquired from users through each of the Sharing Kyoto services for the following purposes.
(1) In order to perform identity verification at the time of membership registration and signing in on our company's website, Sharing Kyoto.
(2) In order to provide our company's services and guidance (including changes in service content).
(3) In order to confirm the identity of users at the time using our company's services.
(4) In order to provide individualized notifications necessary for providing services to those who have registered to our company's services.
(5) In order to perform customer management and procedures necessary for providing services to those who have registered to our company's services.
(6) In order to provide individualized notifications necessary for procedures when registration to our company's services has been canceled.
(7) In order to distribute all forms of segmentized advertisements.
(8) In order to conduct surveys, statistics, and analysis of usage trends and other data to improve our company's services.
(9) In order to create materials containing statistical data, including usage trends, by processing it into a form that can not identify individuals.
(10) In order to respond to user inquiries.
(11) In order to respond to requests from users to cancel registrations.
(12) In order to respond to users who violate the terms of each of our company's services.
(13) For other separately defined purposes of each of our company's services.
The legal basis for the use of personal information relating to users in EU Member States and EEA/EFTA Member States for the above purposes is as follows.
(1) to (6), (10), (11) and (13) For the execution of the contract with the user or for the preparation for the conclusion of the contract.
(7) to (9) The consent of the user and our legitimate interests in improving our services.
(12) For the consent of the user, for the execution of the contract with the user or for the preparation for the conclusion of the contract, and for our compliance with our legal obligations.
3. Disclosure of personal information
As a principle, our company does not provide users' personal information to third parties without the user's consent. However, this does not apply in the following cases.
(1) When providing personal information in connection with the outsourcing of a section of our company's business, and the consignment of all or some of such information to the extent necessary in order to achieve the purpose of use of the outsourcing company.
(2) When required by law.
(3) When it is necessary to cooperate with the work of a national organization, local public entity or commissioned person prescribed by law, and it is deemed that acquiring the consent of the user may inhibit such work.
(4) When it is necessary to protect human life, body or property, and it is difficult to obtain the user's consent.
(5) When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the user's consent.
In addition, in order to provide our concierge service, we will share the user's personal information with restaurants, taxi companies and other businesses that are covered by our booking agency service.
4. The right to view, edit, erase, etc. personal information and the record retention period.
The personal information of users registered on the Sharing Kyoto website can be viewed, edited, and deleted on the “My Page” page upon logging into the web site.
In addition, the user has the right to challenge our company regarding access to, correction, deletion, processing, and limitation of the processing of personal information, the right to withdraw consent at any time, and other rights granted by relevant laws and regulations.
Please contact us via the "Contact" page for inquiries regarding these rights.
In such cases, upon confirming your identity, we will work to respond appropriately.
If you have a complaint about the processing of your personal information by our company, you can lodge a complaint at any time with the competent data protection authority.
Our company processes and stores personal information within the bounds of its purposes of use.
When deregistering from the Sharing Kyoto website, personal information will be deleted upon being stored for a fixed period of time.
Our company stores personal information registered by the user as a back up for a fixed period of time before deletion; however, this backup is in order to prevent any difficulties that may occur in the case of the user not intending to deregister, and to conduct investigations when it has been seen the user has carried out some form of wrong-doing.
5. Protection and management of personal information
When a user enters personal information into the Sharing Kyoto website, security is ensured through the encryption of personal information using SSL (Secure Sockets Layer) and similar security technologies.

Our company carefully manages any acquired personal information so as not to leak it to any third parties.

Our company implements the reasonable level of and appropriate security measures in order to protect personal information in the event of loss, destruction, improvement, leakage, and unauthorized access by a third party.

If a user voluntarily discloses personal information through the “User Reviews” function on the Sharing Kyoto website, such personal information may be used by a third party.
In such a case, the user will be solely responsible.
In addition, we ask users to be careful in managing their user IDs and passwords so that any third parties do not use them.
6. Cookie
Our company uses a technology called "cookies." Information, such as that regarding page views and pages accessed, is acquired through cookies.
Cookies are used to improve the convenience of our customers when using our website by helping us understand how our website is being used.
Through changing the settings of your browser, you have the ability to opt-out of these cookies. However, opting out of some of these cookies may have an effect on your browsing experience.

Regarding our use of cookies, in addition to the above-listed details, we have established a separate "Cookie policy." Please check this policy for more details.
7. Personal information of minors
At no point do we ever intentionally collect the personal information of individuals under the age of 18 years.
We ask that parent's and legal guardians of minors make sure said minor does not send any personal information without the permission of said parent or legal guardian.
8. Links to Third-Party Websites and Services
The Sharing Kyoto website may contain links to third party websites.
If a user migrates to a third-party website from any part of our website, said third party website will not be covered under our privacy policy.
We are not responsible for the collection, use, retention, sharing or disclosure of data and information by said third party. Please check the privacy policy of the third-party website before making a decision regarding usage.
9. Privacy policy changes
Our company may change all or part of this privacy policy as needed.
If any changes are made, our company will notify you on the Sharing Kyoto website.
We ask that you regularly check this page for the latest information on privacy policies.
10. Contact us
If you have privacy-related questions or complaints, please contact us through the Contact page of the Sharing Kyoto website.
Last updated: May 10, 2024